XO Paper ''10 Steps for Successful VoIP Implementation''

Now available to businesses of all sizes, VoIP is experiencing rapid market adoption, offering the ability to reduce costs, improve productivity and streamline network management by converging voice and data communications over a single IP network. However, investigating and understanding the options available and deploying VoIP technology can be a challenging undertaking for many small and medium-sized businesses.

To help information technology and telecommunications managers address this issue, XO Communications has developed two new educational resources:The XO webcast "What Every Small and Medium Sized Business Should Know About Implementing VoIP" and companion XO white paper, "Ten Steps to aSuccessful VoIP Implementation: What Every Business Should Know". These resources outline the various factors that should be considered in determining when and how to implement VoIP as well as what type of VoIP solution is best for varying business needs. The webcast and white paper are hosted and authored by Tom Cross, a telecommunications industry expert and member of the Board of Technical Advisors for the VoIP Security Alliance. Cross is also founder and president of TECHtionary.com, the world's first and largest animated library on technology.